Privacy policy

Privacy Policy for Zakkak Online Food Delivery
Effective Date: 25 October 2025


Introduction

Welcome to Zakkak Online Food Delivery. The privacy of our users is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our platform, including our website, mobile application, and related services. By using Zakkak Online Food Delivery, you agree to the practices described in this policy.


Information Collection and Use

Personal Information

We may collect personal information required to process orders and provide our services. This may include:

  • Your name and contact details (phone number, email address).

  • Delivery address and other address-related information.

  • Payment information and billing details (processed securely by our payment providers).

  • Any additional information you choose to provide to fulfill your order or request.

Usage Data

We may automatically collect certain usage data when you interact with our platform. This can include:

  • IP address and approximate location.

  • Device type, operating system, and browser information.

  • Pages visited, features used, and other browsing behavior on our platform.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to remember preferences, facilitate navigation, and analyze usage patterns to improve our services.


Information Sharing and Disclosure

Service Providers

We may share your personal information with trusted third-party service providers who assist us with order processing, payment handling, delivery fulfillment, customer support, and other operational needs.

Business Partners

With your consent, we may share information with business partners to facilitate delivery of partner products, provide offers, or send marketing communications.

Legal Requirements

We may disclose personal information if required by law, to respond to lawful requests by public authorities, to protect our rights, or to investigate suspected fraud or illegal activity.


Data Security

We implement industry-standard technical and organizational measures to protect the personal information we collect and store. No transmission over the internet or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.


Third-Party Links

Our platform may contain links to third-party websites or services. We do not control third-party sites and are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any external website you visit.


Children's Privacy

Zakkak Online Food Delivery does not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not provide personal information through our platform. If we become aware that we have collected information from a minor without parental consent, we will delete that information promptly.


Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Substantial changes will be posted on our platform. Continued use of the platform after updates are posted constitutes acceptance of the revised Privacy Policy.


Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

zakkakonlinedelivery@gmail.com


By using Zakkak Online Food Delivery, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Last updated: 25 October 2025